Valley Holiday we values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.valleyholiday.com or interact with us. Please read this Privacy Policy carefully.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
- Name, address, phone number, and email address.
- Payment details (e.g., credit/debit card information).
- Passport details and other travel-related documentation, if required for your bookings.
1.2 Non-Personal Information
- Browser type, operating system, and IP address.
- Usage data, including pages visited, time spent on the website, and referral URLs.
2. How We Use Your Information
We use your information to:
- Process and manage bookings, reservations, and payments.
- Provide customer support and respond to inquiries.
- Send promotional emails, newsletters, and offers (you can opt-out anytime).
- Comply with legal obligations.
- Improve our services and website functionality.
3. Sharing Your Information
We may share your information with:
- Third-party service providers for booking, payment processing, or other travel-related services.
- Regulatory authorities or law enforcement agencies if required by law.
- Our affiliates and partners for providing relevant offers and services.
4. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no data transmission or storage system can be guaranteed to be 100% secure.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance user experience.
- Analyze website traffic and performance.
- Deliver targeted advertisements.
You can manage your cookie preferences through your browser settings.
6. Your Rights
You have the following rights concerning your personal data:
- Access: Request a copy of the information we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request the deletion of your data (subject to legal requirements).
- Opt-Out: Unsubscribe from promotional communications.
To exercise these rights, please contact us at info@valleyholiday.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Head Office:
322/20, Utility Building, M.G Road, Thrissur, Kerala
Branch Office:
No: 266/240, Triplicane High Road, Triplicane, Chennai
Phone: +91 7871750001
Email: info@valleyholiday.com
Website: www.valleyholiday.com
